Search found 4 matches

by imrkv
30 Oct 2015, 12:48
Forum: Help
Topic: OTRS SOAP/REST TicketSearch limit to 500
Replies: 6
Views: 3654

Re: OTRS SOAP/REST TicketSearch limit to 500

I see, I am on the development side of things.. I don't even have user access to that box. I will ask my sys admin to have a look at it. Thanks
by imrkv
30 Oct 2015, 11:53
Forum: Help
Topic: OTRS SOAP/REST TicketSearch limit to 500
Replies: 6
Views: 3654

Re: OTRS SOAP/REST TicketSearch limit to 500

It looks like it is, but I can't see that menu, is it otrs.localhost.com > Admin > Web Services > Generic Interface > Soap/Rest > otrs as provider > TIcketSearch ? I am on OTRS v4
by imrkv
29 Oct 2015, 19:06
Forum: Help
Topic: OTRS SOAP/REST TicketSearch limit to 500
Replies: 6
Views: 3654

Re: OTRS SOAP/REST TicketSearch limit to 500

Yes I did, there was nothing in there to suggest what can I do..... but I played around for a while and it turned out to be really simple.
I just passed Limit=(any number) inside the url and I got all tickets back in the response. There is nothing in the docs about 'Limit' on api requests
by imrkv
20 Oct 2015, 15:49
Forum: Help
Topic: OTRS SOAP/REST TicketSearch limit to 500
Replies: 6
Views: 3654

OTRS SOAP/REST TicketSearch limit to 500

Hi, I am pulling tickets from OTRS server (I set up GenericTicketConnector and I use both Soap and Rest protocols). For example when I try to extract all tickets from specific queue, my response is always limited to 500 results (8000+ tickets in the queue currently). Example: curl "https://loca...