Search found 5 matches

by Maayan
26 Oct 2015, 10:11
Forum: Help
Topic: Fetch IMAP mail interval
Replies: 15
Views: 21644

Re: Fetch IMAP mail interval

WORKING!

Thanks.
by Maayan
26 Oct 2015, 09:26
Forum: Help
Topic: Fetch IMAP mail interval
Replies: 15
Views: 21644

Re: Fetch IMAP mail interval

1. What do you mean Fetchmail configuration? I am not a linux expert can you refer me to a link explaining how to install and configure properly for OTRS?

2. So how the OTRS Fetch mails from the mailbox? as I said it is working just not at the preferred interval.
by Maayan
26 Oct 2015, 08:33
Forum: Help
Topic: Fetch IMAP mail interval
Replies: 15
Views: 21644

Re: Fetch IMAP mail interval

Looked at the Daemon log and found this error showing every minute (I configured the fetch interval to 1 min on OTRS sysconfig): Traceback (2130): Module: Kernel::System::Daemon::DaemonModules::BaseTaskWorker::_HandleError Line: 51 Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::...
by Maayan
25 Oct 2015, 08:26
Forum: Help
Topic: Fetch IMAP mail interval
Replies: 15
Views: 21644

Re: Fetch IMAP mail interval

I changed the following to 1 min interval but still not working:
Daemon::SchedulerCronTaskManager::Task###MailAccountFetch
Daemon::SchedulerCronTaskManager::Task###FetchMail
Daemon::SchedulerCronTaskManager::Task###FetchMailSSL

How can I view the logs related to this issue?
by Maayan
22 Oct 2015, 18:07
Forum: Help
Topic: Fetch IMAP mail interval
Replies: 15
Views: 21644

Fetch IMAP mail interval

Hi, Yesterday I installed OTRS 5.0.1 and everything went smoothly and seems to work fine. I configured OTRS to fetch mail from an IMAP mailbox and iti s working great, the server fetch the mails every 10 min. I would like to change this interval to 1 min. What I found online is that i need to change...