Search found 5 matches

by murdo
25 Nov 2015, 21:08
Forum: Help
Topic: LDAP Agent Auth: Have to login twice to see tickets/queues/stats (Solved)
Replies: 3
Views: 2880

Re: LDAP Agent Auth: Have to login twice to see tickets/queues/stats

Thank you very much for this fix, i can confirm that the LDAP group sync in OTRS5 is now working for us. :D

--
Many thanks
Murdo
by murdo
05 Nov 2015, 19:55
Forum: Hilfe
Topic: OTRS 5.0.1 :Keine Rechtezuweisung bei Login
Replies: 12
Views: 4334

Re: OTRS 5.0.1 :Keine Rechtezuweisung bei Login

Mit demselben Problem , erscheint nun in 3 Gäste- Beiträge

von ' fwtag ' in Form Entwickler viewtopic.php?f=64&t=30620
von mir in die englische forum viewtopic.php?f=62&t=30645

vielleicht bug?
by murdo
05 Nov 2015, 10:16
Forum: Help
Topic: LDAP Agent Auth: Have to login twice to see tickets/queues/stats (Solved)
Replies: 3
Views: 2880

Re: LDAP Agent Auth: Have to login twice to see tickets/queues/stats

I'm having same problem as this post by alexrbebs in the german forum http://forums.otterhub.org/viewtopic.php?f=35&t=30617 Or following for google english translation https://translate.google.com/translate?hl=en&sl=de&tl=en&u=http%3A%2F%2Fforums.otterhub.org%2Fviewtopic.php%3Ff%3D35...
by murdo
04 Nov 2015, 19:46
Forum: Help
Topic: OTRS SSO from Windows AD users
Replies: 28
Views: 58478

Re: OTRS SSO from Windows AD users

My guess is the base DN your using as root of your search should be a level higher? My top tip here is to use SysInternals AD Explorer https://technet.microsoft.com/en-us/sysinternals/bb963907.aspx With this you can navigate your AD tree and gather the following credentials The DN of the top level d...
by murdo
03 Nov 2015, 21:56
Forum: Help
Topic: LDAP Agent Auth: Have to login twice to see tickets/queues/stats (Solved)
Replies: 3
Views: 2880

LDAP Agent Auth: Have to login twice to see tickets/queues/stats (Solved)

Hi, I've just upgraded from version 4 to 5 and everything seems to work ok but we are seeing strange behaviour when logging in as agents. We authenticate against our AD and have AD groups mapped to OTRS group to control r/w access to queues, but the 1st time we login we are presented with an empty d...