Hi,
Problem resolved by upgrading OTRS from version 5.0.2-02 to 5.0.3-01. Bulk is now working as before.
Search found 2 matches
- 20 Nov 2015, 13:02
- Forum: General
- Topic: Upgrade to version 5 problems
- Replies: 4
- Views: 2534
- 19 Nov 2015, 15:33
- Forum: General
- Topic: Upgrade to version 5 problems
- Replies: 4
- Views: 2534
Re: Upgrade to version 5 problems
Hello,
I have same problem as passado. I upgraded OTRS from version 4.0.8-02 to 5.0.2-02 and now after trying Bulk action on several tickets I get error:
[Thu Nov 19 09:16:01 2015] [error] Can't call method "FatalError" on an undefined value at /opt/otrs//Kernel/Modules/AgentTicketBulk.pm line 32 ...
I have same problem as passado. I upgraded OTRS from version 4.0.8-02 to 5.0.2-02 and now after trying Bulk action on several tickets I get error:
[Thu Nov 19 09:16:01 2015] [error] Can't call method "FatalError" on an undefined value at /opt/otrs//Kernel/Modules/AgentTicketBulk.pm line 32 ...