Znuny Open Source Ticketsystem

I have the same issue with - I dont think anyone (or maybe they would) would choose to run ispell over aspell due to character encoding. I just installed aspell on rel5.17 on CentOS 7 - what OS are you using and did you install from source or repo? I just ran into the issue but my time is at a premi...

Actually, found a bug report already: http://bugs.otrs.org/show_bug.cgi?id=4571

I haven't had time to do a full debug, but this issue stopped after I removed the "[*]" restrictions in the tags - i.e. <OTRS_CUSTOMER_BODY[5]> changed to <OTRS_CUSTOMER_BODY> - I'm determined to find the root cause when I have time, but that could be a long time from now.

Im having the same issue, only in reverse. Been working on it for two days now. All notifications are working just fine, but the notification set up to advise agents of new tickets is showing the html tags in the emails. Anyone ever figure this out? All other notifications to agents and customers ar...