Search found 4 matches

by ericparlin
13 Apr 2017, 22:15
Forum: Help
Topic: Spell Check - aspell
Replies: 8
Views: 5163

Re: Spell Check - aspell

I have the same issue with - I dont think anyone (or maybe they would) would choose to run ispell over aspell due to character encoding. I just installed aspell on rel5.17 on CentOS 7 - what OS are you using and did you install from source or repo? I just ran into the issue but my time is at a premi...
by ericparlin
23 Mar 2016, 20:43
Forum: General
Topic: Agent notifications for new tickets showing html tags
Replies: 3
Views: 2062

Re: Agent notifications for new tickets showing html tags

I haven't had time to do a full debug, but this issue stopped after I removed the "[*]" restrictions in the tags - i.e. <OTRS_CUSTOMER_BODY[5]> changed to <OTRS_CUSTOMER_BODY> - I'm determined to find the root cause when I have time, but that could be a long time from now.
by ericparlin
20 Mar 2016, 14:46
Forum: General
Topic: Agent notifications for new tickets showing html tags
Replies: 3
Views: 2062

Re: Agent notifications for new tickets showing html tags

Im having the same issue, only in reverse. Been working on it for two days now. All notifications are working just fine, but the notification set up to advise agents of new tickets is showing the html tags in the emails. Anyone ever figure this out? All other notifications to agents and customers ar...