IMAP/POP3 is not the best for mass import of mail. I suggest to use the MTA on the linux server instead and forward the mails.
Neverless, 3.1. is out of support including bugfixes and security updates for several years. Please update to the latest version of OTRS and try again as there are several ...
Search found 2 matches
- 15 Dec 2015, 20:25
- Forum: Help
- Topic: Long time between fetching emails and opening the tickets
- Replies: 2
- Views: 1911
- 14 Dec 2015, 21:50
- Forum: Help
- Topic: Long time between fetching emails and opening the tickets
- Replies: 2
- Views: 1911
Long time between fetching emails and opening the tickets
Hi all,
My company currently runs OTRS 3.1.11 on Linux and we've been facing a rather annoying issue over the last two months.
System is configured to fetch e-mails every two minutes from 11 different accounts and open tickets in different queues, accordingly.
Problem is that for some specific ...
My company currently runs OTRS 3.1.11 on Linux and we've been facing a rather annoying issue over the last two months.
System is configured to fetch e-mails every two minutes from 11 different accounts and open tickets in different queues, accordingly.
Problem is that for some specific ...