Search found 8 matches

by ICASNOC
19 Jul 2016, 02:43
Forum: Help
Topic: Issues sending email notification to email lists
Replies: 2
Views: 1071

Re: Issues sending email notification to email lists

Thanks for your answer, it took me a while to get some time to check this again.

Im testing on a group set to Public:
Captura.PNG
I also tried adding the sender to it. No success yet.
by ICASNOC
22 Jun 2016, 02:51
Forum: Help
Topic: Issues sending email notification to email lists
Replies: 2
Views: 1071

Issues sending email notification to email lists

Hello all, hope everything is going well. Im am running OTRS 5.0.5 on Red Hat 4.4.7-16, Linux version 2.6.32-573.18.1.el6.x86_64 The issue at hand is: when sending notifications (opening or updating) to a email list (a Google Group in this case), they never reach the final recipients. Notifications ...
by ICASNOC
10 Feb 2016, 00:37
Forum: Help
Topic: Issues with Internet Explorer 11
Replies: 9
Views: 3818

Re: Issues with Internet Explorer 11

Client's computers and we replicated in two different ones.

Firefox runs fine, there are not any addons.

Ill try to run debug mode.
by ICASNOC
08 Feb 2016, 07:05
Forum: Help
Topic: Issues with Internet Explorer 11
Replies: 9
Views: 3818

Re: Issues with Internet Explorer 11

Ill try uploading again the screenshot.
Issue screenshot.JPG
syslog shows nothing related. Last log is 03:20, im replicating the issue at 06:02
syslog.JPG
Packages in use:
packages.JPG
by ICASNOC
03 Feb 2016, 00:20
Forum: Help
Topic: Issues with Internet Explorer 11
Replies: 9
Views: 3818

Re: Issues with Internet Explorer 11

So... any clues here?
by ICASNOC
25 Jan 2016, 09:12
Forum: Help
Topic: Issues with Internet Explorer 11
Replies: 9
Views: 3818

Re: Issues with Internet Explorer 11

Weird, I can see it properly... I only shows every field filled and the mouse cursor loading over the "Text" textbox.

It was set on Spanish, but I switched to English with the same result. Im duplicating the error under a w8 ie11.0.9600.17498 java 8.0.660.18
by ICASNOC
17 Jan 2016, 22:10
Forum: Help
Topic: Issues with Internet Explorer 11
Replies: 9
Views: 3818

Re: Issues with Internet Explorer 11

Attaching image. (yeah, I know a screen photo is cheap, but I couldnt capture the cursor ;) )

Image
by ICASNOC
17 Jan 2016, 22:04
Forum: Help
Topic: Issues with Internet Explorer 11
Replies: 9
Views: 3818

Issues with Internet Explorer 11

Hello all we're having issues while accesing our OTRS client portal with ie11. While you can fulfill every field, when reaching the "Text" box it stays unresponsive (cant type in, nor click format options and such). We already tried disabling "Compatibility view". Can you advice ...