Search found 5 matches

by lobster
01 Apr 2019, 15:31
Forum: Hilfe
Topic: Problem nach Sommerzeit-Umschaltung (gelöst)
Replies: 5
Views: 2489

Re: Problem nach Sommerzeit-Umschaltung (gelöst)

Ich habe alle GenericAgents auf ungültig gestellt und neu erstellt, danach gings wieder.
Klingt irgendwie brüchig, aber bisher noch keine neuen Fehler.
by lobster
01 Apr 2019, 15:31
Forum: General
Topic: Error creating DateTime object appeared after daylight saving
Replies: 1
Views: 1497

Re: Error creating DateTime object appeared after daylight saving

It seems I managed to "solve" it by setting all GenericAgents to disabled and recreating them from scratch.
No new errors since then.
by lobster
01 Apr 2019, 12:29
Forum: General
Topic: Error creating DateTime object appeared after daylight saving
Replies: 1
Views: 1497

Error creating DateTime object appeared after daylight saving

Hi, on 6.0.17 on a debian linux I have lots of the following entries in the AdminLog Mon Apr 1 12:17:37 2019 (Europe/Berlin) error OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerGenericAgentTaskManager-10 Error creating DateTime object. I updated from OTRS 5 to 6.0.17 j...
by lobster
01 Apr 2019, 11:15
Forum: Hilfe
Topic: Problem nach Sommerzeit-Umschaltung (gelöst)
Replies: 5
Views: 2489

Re: Problem nach Sommerzeit-Umschaltung (gelöst)

Hi, ich habe die selbe Herausforderung: Mon Apr 1 10:56:35 2019 (Europe/Berlin) error OTRS-otrs.Daemon.pl - Daemon Kernel::System::Daemon::DaemonModules::SchedulerGenericAgentTaskManager-10 Error creating DateTime object. cat /opt/otrs/RELEASE PRODUCT = OTRS VERSION = 6.0.17 BUILDDATE = Fri Feb 22 0...
by lobster
09 Feb 2016, 15:17
Forum: Help
Topic: OTRS5 adding note, subject autofilled ?
Replies: 16
Views: 11836

Re: OTRS5 adding note, subject autofilled ?

Having the same "issue": The Subject should either be optional or prepopulated with the current subject, when an agent adds a note (for example when closing a ticket (Action=AgentTicketClose).

It worked in OTRS 4 for me, though not sure if we implemented some hack to make it work.