Search found 2 matches

by d3nny
12 Feb 2016, 02:55
Forum: Help
Topic: PostMaster-Filter - Defined Clients in special queue?
Replies: 4
Views: 2382

Re: PostMaster-Filter - Defined Clients in special queue?

It's an imap account and I also found out how to debug the match.pm stuff. Seems like the PostMaster.pm don't know about X-OTRS-CustomerNo during fetching. This Header is known when creating the ticket but then it's to late because the PostFilter can't set the right X-OTRS-Queue. Now I found out a w...
by d3nny
11 Feb 2016, 22:56
Forum: Help
Topic: PostMaster-Filter - Defined Clients in special queue?
Replies: 4
Views: 2382

PostMaster-Filter - Defined Clients in special queue?

Hello everyone, I'm kinda new to OTRS and sorry for such a dumb question but I tried it now for 3 days and don't got a solution for it. First of all my setup: - 1 OTRS Email (info@domain.tld) - 2 Queues -- Info non-clients -- Info Clients I've got a PostMaster-Filter which checks for "To:"...