Search found 4 matches
- 12 Mar 2018, 17:33
- Forum: Help
- Topic: Problem with access to tickets after restore
- Replies: 1
- Views: 1901
Problem with access to tickets after restore
Hello i upgraded OTRS from 5 to newest version 6 last week. Now i need to move my OTRS to new location(simple migration, right?). I installed new instance on new server, after that i created new backup and move that backup from old server to new location. I removed database from new server and run s...
- 09 Mar 2018, 17:10
- Forum: Help
- Topic: Issues after upgrade from 5.X to newest 6
- Replies: 1
- Views: 1312
Issues after upgrade from 5.X to newest 6
Hi all
i have problem with few things after i upgrade OTRS
In log i have 2 weird things - i attach screecshot from logs OTRS.
i have problem with few things after i upgrade OTRS
In log i have 2 weird things - i attach screecshot from logs OTRS.
- 26 Feb 2018, 18:58
- Forum: General
- Topic: OTRS6 install - unable to Lock Default Settings
- Replies: 5
- Views: 21116
Re: OTRS6 install - unable to Lock Default Settings
What if my OTRS is not new instance? How can i fix that?
- 29 Jul 2016, 15:32
- Forum: Help
- Topic: Error MYSQL
- Replies: 1
- Views: 1255
Error MYSQL
Hi all today i recieved error mysql on e-mail. [Fri Jul 29 15:26:31 2016] otrs.Daemon.pl: DBD::mysql::db do failed: MySQL server has gone away at /opt/otrs/Kernel/System/DB.pm line 449. ERROR: OTRS-otrs.Console.pl-Maint::PostMaster::MailAccountFetch-51 Perl: 5.16.3 OS: linux Time: Fri Jul 29 15:26:3...