Search found 4 matches

by roghan
26 Feb 2016, 17:28
Forum: Help
Topic: How to change the customer login language
Replies: 2
Views: 2999

Re: How to change the customer login language

With OTRS5 you mainly look first in Sysconfig. Framework -> Core DefaultLanguage Default value: en Change that, see if it helps. I already changed it, but I have just found out the issue! It was the browser language that shows the login page in English. I tried to change the browser language in Ita...
by roghan
26 Feb 2016, 17:02
Forum: Help
Topic: How to change the customer login language
Replies: 2
Views: 2999

How to change the customer login language

Hi, as per title, I'm not able to change the English default language for the customer login page (I would like to change it in Italian). I followed some instructions that I found here (http://forums.otterhub.org/viewtopic.php?t=11096), but with no success. My steps: - added the $Self->{DefaultLangu...
by roghan
24 Feb 2016, 16:34
Forum: Help
Topic: Empty system log
Replies: 2
Views: 2479

Re: Empty system log

pituca wrote:Hi

Check the configuration of the System Log in SysConf. If it is set to error and you don’t have errors then the log is going to be empty. Maybe you want to switch to debug mode and have more control of your system activity.

Pituca.
Perfect!! I have just enabled the debug events... Many thanks!!
by roghan
24 Feb 2016, 15:54
Forum: Help
Topic: Empty system log
Replies: 2
Views: 2479

Empty system log

Hi, I'm new to OTRS, and I have just installed the system on a clean CentOS 7. I'm configuring it and mail notifications but I see the system logs are empty! I need to read it in order to correctly troubleshoot the issues. I searched for system logs by using the web interface, "Admin" tab,...