Search found 3 matches

by mmjlz
11 Oct 2022, 14:14
Forum: Help
Topic: fulltext search incomplete results
Replies: 2
Views: 913

Re: fulltext search incomplete results

Hi Johannes,

thanks for pointing this out. After changing the suggested setting, I can see the full mail indexed in the DB :D
Have a nice day
by mmjlz
10 Oct 2022, 16:26
Forum: Help
Topic: fulltext search incomplete results
Replies: 2
Views: 913

fulltext search incomplete results

Hi guys,

I encounter some problems with the search and I don't know how to solve them, so I'm kindly asking for your help and suggestions
We have a bunch of email tickets, and when using the fulltext search to search for single words withing the email body, the results are incomplete.
For example ...
by mmjlz
29 Feb 2016, 13:02
Forum: Help
Topic: Mail fetch error auth failed
Replies: 0
Views: 755

Mail fetch error auth failed

Hi,

we are running otrs 5.0.6 and since 2 days, it can't fetch the mails. The error is "auth failed":
IMAPS: Auth for user helpdesk/mailserver.mydomain.com failed!
There was an error executing Execute() in Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch: ERROR: OTRS-otrs ...