Znuny Open Source Ticketsystem

Hi, having fetchmail installed is a good idea...plus: Is the otrs_daemon running? It is running, yes. I installed fetchmail and it seems to work, somehow... It's pulling emails from the account (deleting them from the server, sadly) and it's creating tickets, but for some reason it ignores the time...

I see. I did not know that. :) Can you please point me to the right section of sys config? Where I can set up everything for automatic creation of tickets via email? Thank you! Update: it seems that if I click on "Fetch mail" for the selected email addresses, the tickets are created proper...

Hello everyone. I have a problem with the latest version of OTRS. Emails sent to the inbound email address don't create tickets and I suspect this happens because of the cron jobs. I've looked into /var/cron and there are only 2 scripts there, aaa_base and otrs_daemon. Where are the others?! There's...