Hello!
I am facing a problem that has taken me sleep. Whenever any attendant generates an internal note, automatically OTRS generates an external note with the text of the internal note.
Has anyone ever experienced this?
I appreciate the help.
Leonardo.
Search found 1 match
- 26 Aug 2016, 21:07
- Forum: General
- Topic: When sending an internal memo, generates an external note also
- Replies: 1
- Views: 878