Znuny Open Source Ticketsystem

Hi all, we have found an issue. Creating new ticket I choose some process, populate required information and want to add an attachment. Adding attachment this happens, interface of new ticket looks different without a header. Also, Service field gets blank with no value chosen. If this ticket is sub...

I looking someone to resolve this for fixed price. Please send me your offer.

Regards,
DM

Does anyone have idea how to solve this problem, please?

Unfortunately still not working.
I create short video just to show what I do: https://youtu.be/LXlk7Y69i1Y

CustomerTicketProcess.tt provides HTML for CustomerTicketProcess.pm. and there is no place to insert javascript code.
Any suggestion, please.

I was try but still nothing happened.
I detected a problem with the file CustomerTicketMessage.tt because process ticketing "customer.pl?Action=CustomerTicketProcess" form don't execute any code from CustomerTicketMessage.tt.
Do you have any suggestion for this problem, please?

Any suggestion anyone, please?

Thanks in advance.

Thank you reneeb.
I insert your code into CustomerTicketProcess.tt without result.
Can you help me please?

Thank you very much.

Hi all,
creating ticket I need to allow customer to fill out a Service field. Instead of fill out the Subject field, i need to copy value from Service field to Subject field.
Can anyone help with any ideas that would make this thing work?

Thanks a lot.
Nix