Search found 2 matches
- 25 Apr 2016, 16:03
- Forum: General
- Topic: Autoresponse to customer with custom data
- Replies: 2
- Views: 1557
Re: Autoresponse to customer with custom data
Anybody that could give any hint?
- 14 Apr 2016, 13:27
- Forum: General
- Topic: Autoresponse to customer with custom data
- Replies: 2
- Views: 1557
Autoresponse to customer with custom data
Hello all, We would like every time a customer raises a ticket, an auto-response to be sent to customer, which will inform him/her with: ticket's position in queue (ex. You're 3rd in Misc Queue) time that relevant team will start work on this issue (that would be nice if we could calculated with 'Qu...