Znuny Open Source Ticketsystem

Any idea?

thanks.
Mario.

Hi there, I'm sorry if there is an other post with question. I would add the data/time when the sla reach in the csv/xls search... Do you know the name of the field to add in the Ticket::Frontend::AgentTicketSearch###SearchCSVData ? I tried to "resolutiontime" and "escalationtime"...