Search found 3 matches

by kkucza
17 May 2016, 12:09
Forum: Help
Topic: Upgrade OTRS 2.2.7 -> 5.0.9
Replies: 5
Views: 1290

Re: Upgrade OTRS 2.2.7 -> 5.0.9

Thank you all, I will try it somewhere in the next 2 days - hope this will work ;)
by kkucza
17 May 2016, 11:32
Forum: Help
Topic: Upgrade OTRS 2.2.7 -> 5.0.9
Replies: 5
Views: 1290

Re: Upgrade OTRS 2.2.7 -> 5.0.9

you have to follow the full migration path 2.2.7 -> 2.3.latest -> 2.4.latest -> 3.0.latest -> 3.1.latest -> 3.2.latest -> 3.3.latest -> 4.0.latest -> 5.0.10 (will be released today) May I update just the database with some perl script ? Without updating the software - than I would dump and import t...
by kkucza
17 May 2016, 10:12
Forum: Help
Topic: Upgrade OTRS 2.2.7 -> 5.0.9
Replies: 5
Views: 1290

Upgrade OTRS 2.2.7 -> 5.0.9

Hello, we are facing some problem, as we are using still the ancient OTRS 2.2.7, and maybe this is a proper time for XXI century to come ? I made a new machine with CentOS7, and set up there OTRS 5.0.9 - looks great, and is working. The problem is, that our employees want to hold their tickets histo...