I add users by mysql but after cgi script ,i discover that good thing is run
$OTRS_HOME/bin/DeleteCache.pl.
Search found 4 matches
- 19 May 2016, 10:17
- Forum: Help
- Topic: delay to see customer on list of customer's list. 3.2.7
- Replies: 1
- Views: 532
- 19 May 2016, 10:14
- Forum: General
- Topic: no Customer record is found in the backend.
- Replies: 1
- Views: 526
Re: no Customer record is found in the backend.
$OTRS_HOME/bin/DeleteCache.pl <- it resloved my problem.
- 18 May 2016, 12:42
- Forum: Help
- Topic: delay to see customer on list of customer's list. 3.2.7
- Replies: 1
- Views: 532
delay to see customer on list of customer's list. 3.2.7
Can i add customer via CLI od mysql ? I ask becouse i do this but i have sometimes delay to see customer in customerlist loged to adm panel.
- 18 May 2016, 09:21
- Forum: General
- Topic: no Customer record is found in the backend.
- Replies: 1
- Views: 526
no Customer record is found in the backend.
Orts 3.2.7 with mysql. We use mysql comandline to add customer to otrs . Auth by Radius.From time to time after registration by form (do by ourself) customer can't log to otrs,but next user who register later can do it.We can see that we have data in otrs db for this customer with problem . The full...