Search found 2 matches
- 13 Jun 2016, 22:27
- Forum: Help
- Topic: Customer sees all queues when creating a new ticket
- Replies: 14
- Views: 6747
Re: Customer sees all queues when creating a new ticket
I have a very similar set up as you - I just tested on mine and I cannot see all the Queues when I am logged in as someone from "Company A" and I am not using ACLs. So, it has got to be something to do with your Group -> Agent configuration. You Create Group Company A. Then you create Agen...
- 09 Jun 2016, 23:23
- Forum: Help
- Topic: HTML Email Notification not clickable when adding non-default port to FQDN
- Replies: 0
- Views: 871
HTML Email Notification not clickable when adding non-default port to FQDN
Hello, I am having a problem that is driving me nuts. It is not a big deal, just a quality of life issue, but I would like to figure out why this is occurring. I am using the newest OTRS Version and Patch Level, Apache is up to date. But I am running OTRS on port 6060. Email Notifications work just ...