Search found 6 matches

by Steve66
15 Jun 2016, 16:43
Forum: General
Topic: The browser you are using is too old.
Replies: 8
Views: 4122

Re: The browser you are using is too old.

That so worked! thx for all the help.
by Steve66
15 Jun 2016, 15:35
Forum: General
Topic: The browser you are using is too old.
Replies: 8
Views: 4122

Re: The browser you are using is too old.

A little googling found the answers.

From /opt/otrs/bin
I ran:
otrs.CleanUp.pl
otrs.DeleteCache.pl
otrs.DeleteSessionIDs.pl

I am still being prompted with the browser error.
by Steve66
15 Jun 2016, 15:11
Forum: General
Topic: The browser you are using is too old.
Replies: 8
Views: 4122

Re: The browser you are using is too old.

Where might those be found at?
by Steve66
15 Jun 2016, 14:56
Forum: General
Topic: The browser you are using is too old.
Replies: 8
Views: 4122

Re: The browser you are using is too old.

I did have a disk space issue but it was cleared out and I am sitting at 55% disk utilization. I even restarted the MySQL and Apache server just to make sure we dropped all old file handles that may of been there from before and start it up clean. I am still getting the error... I was able to edit t...
by Steve66
14 Jun 2016, 17:31
Forum: General
Topic: The browser you are using is too old.
Replies: 8
Views: 4122

Re: The browser you are using is too old.

Well, now my Firefox browser is getting the same error when running 46.0.1.

I am unable to log into OTRS via the customer.pl page due to this browser version error I am getting.
by Steve66
14 Jun 2016, 16:54
Forum: General
Topic: The browser you are using is too old.
Replies: 8
Views: 4122

The browser you are using is too old.

I am currently running OTRS 4.0.6 and when using my IE version 11.0.9600, which should be a good version of IE to use with OTRS, i am getting this error message. I have looked in the logs var/log/httpd/error_log and can't find any errors to accessing the site with this browser. Is there an option to...