Search found 4 matches
- 22 Jun 2016, 19:03
- Forum: General
- Topic: Strange log message (Got an error reading communication packets)
- Replies: 4
- Views: 8667
Re: Strange log message (Got an error reading communication packets)
In other problem, I have ticket with over 50messages, and it loading very long time. Sometime I get error message with timeout from my webserver.
- 22 Jun 2016, 18:54
- Forum: General
- Topic: After changing article storage tickets didn't remove from db
- Replies: 0
- Views: 1085
After changing article storage tickets didn't remove from db
We changed storage model in Sysconfig, Config.pm look this:
$Self->{'Ticket::StorageModule'} = 'Kernel::System::Ticket::ArticleStorageFS';
After that we run command:
sudo -u otrs /opt/otrs/bin/otrs.Console.pl Admin::Article::StorageSwitch --target ArticleStorageFS
All tickets from Database ...
$Self->{'Ticket::StorageModule'} = 'Kernel::System::Ticket::ArticleStorageFS';
After that we run command:
sudo -u otrs /opt/otrs/bin/otrs.Console.pl Admin::Article::StorageSwitch --target ArticleStorageFS
All tickets from Database ...
- 22 Jun 2016, 12:59
- Forum: General
- Topic: Strange log message (Got an error reading communication packets)
- Replies: 4
- Views: 8667
Re: Strange log message (Got an error reading communication packets)
yes, I tried to increase this value from:
wait_timeout was 28800, new:288000
interactive timeout was 28800, new 288000
I increased all values with *timeout* on multiply *10, but nothing changed.
OTRS and mysql on one server.
I changed to using socket:
$Self->{DatabaseDSN} = "DBI:mysql:database ...
wait_timeout was 28800, new:288000
interactive timeout was 28800, new 288000
I increased all values with *timeout* on multiply *10, but nothing changed.
OTRS and mysql on one server.
I changed to using socket:
$Self->{DatabaseDSN} = "DBI:mysql:database ...
- 21 Jun 2016, 22:24
- Forum: General
- Topic: Strange log message (Got an error reading communication packets)
- Replies: 4
- Views: 8667
Strange log message (Got an error reading communication packets)
Hi.
Could you help me with fix some problem?
We have 5version OTRS Free on CentOS6. When we open otrs dashboard or other ticket we have next message in mysql server:
2016-06-21T20:19:41.179875Z 319 [Note] Aborted connection 319 to db: 'otrs' user: 'otrs' host: 'localhost' (Got an error reading ...
Could you help me with fix some problem?
We have 5version OTRS Free on CentOS6. When we open otrs dashboard or other ticket we have next message in mysql server:
2016-06-21T20:19:41.179875Z 319 [Note] Aborted connection 319 to db: 'otrs' user: 'otrs' host: 'localhost' (Got an error reading ...