Search found 3 matches
- 27 Jun 2016, 13:11
- Forum: Help
- Topic: Unable send new ticket notification to customer from RAW Queue
- Replies: 3
- Views: 877
Re: Unable send new ticket notification to customer from RAW Queue
I don't find any notice/error information in syslog
- 27 Jun 2016, 10:39
- Forum: Help
- Topic: Unable send new ticket notification to customer from RAW Queue
- Replies: 3
- Views: 877
- 27 Jun 2016, 10:32
- Forum: Help
- Topic: Unable send new ticket notification to customer from RAW Queue
- Replies: 3
- Views: 877
Unable send new ticket notification to customer from RAW Queue
Team, OTRS Version: 5.0.9 I am trying to get otrs to send a notification to customer when there request has been received in otrs via email (Raw Queue), Auto-Reply with ticket information is not being sent to customer. if i use email-outbound it is working as reply but not as autoreply. i don't see ...