Hello guys,
I am trying to write a custom perl script to dump all my tickets to a file and filter accordingly based on queues and severity by passing parameters via OTRS UI. I am new to OTRS as well as Perl Scripting. Can you please tell me how to achieve this task. I can manage the scripting part ...
Search found 9 matches
- 06 Jul 2016, 17:38
- Forum: General
- Topic: Regarding custom functions in OTRS
- Replies: 0
- Views: 1192
- 29 Jun 2016, 21:29
- Forum: Developers
- Topic: Where to put Custom Javascript Code for Activity Dialogs !
- Replies: 2
- Views: 3525
Where to put Custom Javascript Code for Activity Dialogs !
I have 2 Activity Dialogs present for my ticket.
My requirement is to add some custom javascript code for one of the Activity Dialogs.
I tested my code. It works fine.
But I don't know where to put it.
The url that is generate when I click on my Activity Dialog is this one :
http://192.168.1.152 ...
My requirement is to add some custom javascript code for one of the Activity Dialogs.
I tested my code. It works fine.
But I don't know where to put it.
The url that is generate when I click on my Activity Dialog is this one :
http://192.168.1.152 ...
- 29 Jun 2016, 21:17
- Forum: General
- Topic: Where to put Custom Javascript Code for Activity Dialogs !
- Replies: 1
- Views: 2142
Where to put Custom Javascript Code for Activity Dialogs !
I have 2 Activity Dialogs present for my ticket.
My requirement is to add some custom javascript code for one of the Activity Dialogs.
I tested my code. It works fine.
But I don't know where to put it.
The url that is generate when I click on my Activity Dialog is this one :
http://192.168.1.152 ...
My requirement is to add some custom javascript code for one of the Activity Dialogs.
I tested my code. It works fine.
But I don't know where to put it.
The url that is generate when I click on my Activity Dialog is this one :
http://192.168.1.152 ...
- 29 Jun 2016, 19:53
- Forum: General
- Topic: Error while parsing the 'sandbox' attribute: 'ms-allow-popups' is an invalid sandbox flag
- Replies: 3
- Views: 8712
Error while parsing the 'sandbox' attribute: 'ms-allow-popups' is an invalid sandbox flag
Hello All,
I added some javascript Code in Core.Agent.TicketProcess.js for making some Dynamic Fields Read Only.
My code worked fine.
However, I noticed that I was getting the following error in console.
Error while parsing the 'sandbox' attribute: 'ms-allow-popups' is an invalid sandbox flag in ...
I added some javascript Code in Core.Agent.TicketProcess.js for making some Dynamic Fields Read Only.
My code worked fine.
However, I noticed that I was getting the following error in console.
Error while parsing the 'sandbox' attribute: 'ms-allow-popups' is an invalid sandbox flag in ...
- 29 Jun 2016, 19:49
- Forum: Developers
- Topic: Error while parsing the 'sandbox' attribute: 'ms-allow-popups' is an invalid sandbox flag
- Replies: 0
- Views: 2631
Error while parsing the 'sandbox' attribute: 'ms-allow-popups' is an invalid sandbox flag
Hello All,
I added some javascript Code in Core.Agent.TicketProcess.js for making some Dynamic Fields Read Only.
My code worked fine.
However, I noticed that I was getting the following error in console.
Error while parsing the 'sandbox' attribute: 'ms-allow-popups' is an invalid sandbox flag in ...
I added some javascript Code in Core.Agent.TicketProcess.js for making some Dynamic Fields Read Only.
My code worked fine.
However, I noticed that I was getting the following error in console.
Error while parsing the 'sandbox' attribute: 'ms-allow-popups' is an invalid sandbox flag in ...
- 29 Jun 2016, 02:59
- Forum: Developers
- Topic: How to make Dynamic Fields Read Only
- Replies: 1
- Views: 2714
Re: How to make Dynamic Fields Read Only
Hello All,
I am new to OTRS so please bear with me.
The scenario I have is as follows.
I created a text Dynamic Field in AD1. The same Dynamic Field is used in AD2.
Now if I have entered a value for DF in AD1, it is shown in AD2 but I want to make it Read Only in AD2.
I rendered the source page ...
I am new to OTRS so please bear with me.
The scenario I have is as follows.
I created a text Dynamic Field in AD1. The same Dynamic Field is used in AD2.
Now if I have entered a value for DF in AD1, it is shown in AD2 but I want to make it Read Only in AD2.
I rendered the source page ...
- 29 Jun 2016, 02:59
- Forum: General
- Topic: Make a Dynamic Field read only after its value is entered once in another Activity Dialog
- Replies: 4
- Views: 3535
Re: Make a Dynamic Field read only after its value is entered once in another Activity Dialog
Hello All,
I am new to OTRS so please bear with me.
The scenario I have is as follows.
I created a text Dynamic Field in AD1. The same Dynamic Field is used in AD2.
Now if I have entered a value for DF in AD1, it is shown in AD2 but I want to make it Read Only in AD2.
I rendered the source page ...
I am new to OTRS so please bear with me.
The scenario I have is as follows.
I created a text Dynamic Field in AD1. The same Dynamic Field is used in AD2.
Now if I have entered a value for DF in AD1, it is shown in AD2 but I want to make it Read Only in AD2.
I rendered the source page ...
- 28 Jun 2016, 19:35
- Forum: General
- Topic: Make a Dynamic Field read only after its value is entered once in another Activity Dialog
- Replies: 4
- Views: 3535
Make a Dynamic Field read only after its value is entered once in another Activity Dialog
Hello All,
I am new to OTRS so please bear with me.
The scenario I have is as follows.
I created a text Dynamic Field in AD1. The same Dynamic Field is used in AD2.
Now if I have entered a value for DF in AD1, it is shown in AD2 but I want to make it Read Only in AD2.
I rendered the source page ...
I am new to OTRS so please bear with me.
The scenario I have is as follows.
I created a text Dynamic Field in AD1. The same Dynamic Field is used in AD2.
Now if I have entered a value for DF in AD1, it is shown in AD2 but I want to make it Read Only in AD2.
I rendered the source page ...
- 28 Jun 2016, 19:32
- Forum: Developers
- Topic: How to make Dynamic Fields Read Only
- Replies: 1
- Views: 2714
How to make Dynamic Fields Read Only
Hello All,
I am new to OTRS so please bear with me.
The scenario I have is as follows.
I created a text Dynamic Field in AD1. The same Dynamic Field is used in AD2.
Now if I have entered a value for DF in AD1, it is shown in AD2 but I want to make it Read Only in AD2.
I rendered the source page ...
I am new to OTRS so please bear with me.
The scenario I have is as follows.
I created a text Dynamic Field in AD1. The same Dynamic Field is used in AD2.
Now if I have entered a value for DF in AD1, it is shown in AD2 but I want to make it Read Only in AD2.
I rendered the source page ...