Znuny Open Source Ticketsystem

Hi,

We need help to creating custom Ticket Templates (depending on the problem type), there shall be different user inputs.

And depending on the user selection of some of the ticket attributes the subsequent fields shall be auto populated.

Appreciate your inputs

Hi,

For the different category of problems we need to create different types of Ticket request form (i.e. phone request).

How do we go about implementing this ?

Also we need to prefill some of the form inputs during ticket creation. i.e. depending on the user selection of one of the dynamic ...