Search found 2 matches

by amathew
21 Jul 2016, 22:50
Forum: Help
Topic: Rest Service to update ticket is not setting 'To'
Replies: 0
Views: 838

Rest Service to update ticket is not setting 'To'

Hi,

When the user creates a new ticket using REST service, it allows to populate the 'To' field in the article. But while updating the ticket, its not allowing 'To' field to be updated in the new Article

Please find the curl which I was trying

curl "http://local.test.com/otrs/nph-genericinterface ...
by amathew
12 Jul 2016, 18:15
Forum: Help
Topic: Rest Web Service for Search only returning IDs
Replies: 1
Views: 672

Rest Web Service for Search only returning IDs

Hi,

Is any one tried to fetch information Rest Web Service for Search. The search is only returning IDs. Is there any way I can get the title and created date along with ids?

Regards
Ann Mathew