Znuny Open Source Ticketsystem

Is it possible to set a default customer for phone ticket?Agent/User should not to be in a position to change the default customer.

Using OTRS 3.X

Thanks in Advance

Hi,

Is there any software similar to sednmail or any other open source MTA for windows?

Thanks

Thanks,
Migration activity is planned in the pipeline.Would like to understand what the error is and the root cause for the same?

Hello Everyone, We are noting frequent 500 Internal server Error issue while working with the ticketing application. Following is the configuration we have used. IIS version - 8.5 OTRS - 3.3.7 Perl - Active State Perl 5.16.1 OS - Windows 2012 R2 From last few days I went through following error and ...