Znuny Open Source Ticketsystem

I would, but at this time I cannot - it's heavily customized, and the employees that made these customizations are no longer working.

Hi, I'm using OTRS 3.1.1 and I'm trying to migrate OTRS attachments from DB to FS, as they do take way lot of a storage on the DB server. Shile migrating I got the error NOTICE: 33782/349612 (TERROR: OTRS-otrs.ArticleStorageSwitch.pl-10 Perl: 5.12.5 OS: solaris Time: Wed Sep 28 14:36:30 2016 Message...