Search found 3 matches

by bendegreat
13 Oct 2016, 01:08
Forum: General
Topic: Incorrect string value for column 'subject' row 1
Replies: 3
Views: 4066

Incorrect string value for column 'subject' row 1

Hi, I have otrs 4 working on a CentOS 7 VM. I'm following the documentation on the upgrade process but when I run the DBUpdate-to-5.pl script it fails on step seven of 17 with this message: Step 7 of 17: Migrate notifications to event based notifications...[Wed Oct 12 18:58:58 2016] DBUpdate-to-5.pl...
by bendegreat
11 Oct 2016, 18:48
Forum: Help
Topic: Upgrading to 3.2.12 Session invalid. Please log in again.
Replies: 2
Views: 2402

Re: Upgrading to 3.2.12 Session invalid. Please log in again.

Hey Flo, thanks for the advice. I updated to 3.3 and was still getting the error. I rebuilt config and delete cache several times with no effect and tried logging in from various computers and users. I ended up reverting the virtual machine to a state with 3.1.12 and redoing the whole update process...
by bendegreat
30 Sep 2016, 20:07
Forum: Help
Topic: Upgrading to 3.2.12 Session invalid. Please log in again.
Replies: 2
Views: 2402

Upgrading to 3.2.12 Session invalid. Please log in again.

I'm working on porting an existing OTRS system from Windows 7 to CentOS so I can go from 3.1.21 all the way to 5. I've followed all the instructions given in the documentation to update to 3.2 (ran the DB update scripts et c) but whenever I attempt to login I get the message "Session invalid. P...