It works.
Thanks a lot.
Search found 7 matches
- 11 Jan 2017, 17:49
- Forum: General
- Topic: Cannot create a Customer User in OTRS 5
- Replies: 2
- Views: 1123
- 11 Jan 2017, 17:26
- Forum: General
- Topic: Cannot create a Customer User in OTRS 5
- Replies: 2
- Views: 1123
Cannot create a Customer User in OTRS 5
Hello.
When I try to create a Customer User the CustomerID field is disabled.
How can I put this value to enabled?
Thanks a lot.
I attach you a capture:
When I try to create a Customer User the CustomerID field is disabled.
How can I put this value to enabled?
Thanks a lot.
I attach you a capture:
- 22 Nov 2016, 14:13
- Forum: General
- Topic: Otrs 5.0.14 Error creating and editing new ConfigItem
- Replies: 2
- Views: 1206
Re: Otrs 5.0.14 Error creating and editing new ConfigItem
This solution doen't works
And when you put this code the correct working in Explorer doesn't works anymore
And when you put this code the correct working in Explorer doesn't works anymore
- 22 Nov 2016, 10:03
- Forum: General
- Topic: OTRS 5.0.14 CAS integration
- Replies: 4
- Views: 3149
Re: OTRS 5.0.14 CAS integration
Hello. I finally do the login with CAS. I upload the file. If you use you have to put this values in Config.pm: $Self->{'AuthModule'} = 'Kernel::System::Auth::CAS'; $Self->{'Auth::AuthModule::CAS::CAFile'} = 'Directory of CA file in pem format'; $Self->{'Auth::AuthModule::CAS::ServiceUrl'} ='Otrs ur...
- 17 Nov 2016, 14:12
- Forum: General
- Topic: OTRS 5.0.14 CAS integration
- Replies: 4
- Views: 3149
Re: OTRS 5.0.14 CAS integration
Any tutorial about configure mod_auth_cas with otrs? I've put this values in auth_cas.conf: CASCookiePath /var/cache/apache2/mod_auth_cas/ CASLoginURL https://10.22.1.10/icas CASValidateURL https://10.22.1.10/icas/serviceValidate CASCertificatePath /opt/certs/indrarailCA.crt <Directory "/opt/ot...
- 17 Nov 2016, 11:44
- Forum: General
- Topic: OTRS 5.0.14 CAS integration
- Replies: 4
- Views: 3149
OTRS 5.0.14 CAS integration
Hello. I was using otrs 3.3 with Jasig CAS 4.0 for login Agents and Customers, it was all ok, but now I've upgrade to otrs 5.0.14 and with the same code I can't login. I attach the CAS.pm file and the Config.pm were I put the vars neccesaries in CAS.pm. Has otrs 5 disable SSO option? Thanks a lot. R...
- 16 Nov 2016, 11:07
- Forum: General
- Topic: Otrs 5.0.14 Error creating and editing new ConfigItem
- Replies: 2
- Views: 1206
Otrs 5.0.14 Error creating and editing new ConfigItem
Hello. I've a problem with Otrs 5.0.14 and the compatibility with Chrome version 54.0.2840.99 m. When I try to create a new Configuration Item or edit it in Chrome I can't. The screen doesn't pass to the ConfigItem detail view and stays in edit/new view. In IE 11.0.9600.18499 I can create and edit C...