Znuny Open Source Ticketsystem

Hi everyone, I recently use survey (otrs 5), I want to add questions which has multiple choices but I dont know how to do it, for example: Give us a mark from 1 to 5 of our service (1 considering bad service and 5 good service): 1 2 3 4 5 fast answer: efficacy to solve the question: ... Thank you in...