Znuny Open Source Ticketsystem

Hi, this is my odbc.ini config

[OTRS]
Driver=FreeTDS
TDS_Version=7.4
Server=192.168.10.1
Port=1433
Database=otrs

Hi, I attach my config $Self->{CustomerCompany} = { Name => 'CustomerCompanyMSSQL', Module => 'Kernel::System::CustomerCompany::DB', Params => { DSN => 'DBI:ODBC:OTRS', Type => 'mssql', User => 'sa', Password => 'Password123', Table => 'customer_company', ForeignDB => 1, #CaseSensitive => 0, }, Cust...

I have connected an external MSSQL database for customer users, the connection is working, but the OTRS not show the corect caracters. The MSSQL database use Hungarian_CI collation but on OTRS now show corectly the special caracters(ÜÓŐÚŰÁÉÍ). When I connect over isql -v SERVER sa Password123 I see ...

Hi, everybody! It is posible to define in OTRS diferent skins for customer login page on diferent subdomains. For example I have 3 companies who access the customer login page, on 3 diferent subdomains, and the companies have diferent skins with there logos.
Thanks in advance,

Hello, it is possible to export just the tickets from an OTRS system? Because I want to install a new OTRS and define the new system context or correlations but I do not want to lose the old tickets. Or somebody have any another info in this case I will appreciate any new solutions
Thanks in advance,

Hello!
Please can help somebody, I upgraded an OTRS 4 to 5 and I receive the next error messages in systemlog:

Mon Jan 2 09:53:45 2017 error OTRS-otrs.GenerateDashboardStats.pl-43 Need UserID.
Mon Jan 2 09:50:59 2017 error OTRS-CGI-43 Need Name!

Thanks in advance.