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- 03 Jan 2017, 14:29
- Forum: Help
- Topic: Otrs 5.0.x - Problem while adding new customer
- Replies: 0
- Views: 712
Otrs 5.0.x - Problem while adding new customer
Hi, when adding a new customer on Otrs 5 we don't want the field "CustomerID" to match with an existant CustomerID. Until the version 4 of Otrs there was a blank textbox. This causes an extra-step because you have to create a Customer (Company) before the Customer In SysConfig we already s...