Znuny Open Source Ticketsystem

Its Working thanks very much to all for help.

Thanks for your reply but i have now changed that field to DynamicField_Court and it still does not show.

Really thats all it is, it would be nice to have this written in the description under the field. Will give it a go now. Many thanks

There is a list for the dropdown box inbetween this config.

I have got so far, i have now got the dynamic field displayed in the widget. How do i ad a dynamic field to the incoming emails automatically? Then it is job done.

Ok so the ticket comes in from another ticket system but only the ticket number is visable in the ticket view which unless you remember the ticket number is difficult to identify the ticket you where looking at. But if once we open the ticket we could then set a dynamic field to diplay the town ...

Hi OTRS community,

Before i ask my question OTRS rocks.

So i have created a dynamic field to help identify some of our tickets as some tickets come in emails from another ticket system and the subject line only containes their ticket number. I need to try and attatch the dynamic field to incomming ...