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by MichaelDuSalaire
05 Apr 2017, 12:14
Forum: Help
Topic: SLA Column in CustomerTicketOverview
Replies: 1
Views: 1237

SLA Column in CustomerTicketOverview

Hi all, I would like to add a column SLA, so the customer can sort on Queue and SLA. To make the Queue visible is an option in the settings, but is there a way to make SLA visible? The information is visible in the agent panel. I've tried to add SLA with value 1 in the follwing setting. Ticket::Fron...

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