Hi,
I'm a newbie in OTRS... but this software is awesome! :)
I have a problem:
I want to assign determined customer to my sales representative, so she can check the status of its customers ticket (and afterwards receive notification of open/close ticket), but I do not know how to do.
I thought ...
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- 05 Apr 2017, 18:37
- Forum: General
- Topic: How to assign customer to sales representative
- Replies: 0
- Views: 1261