Search found 3 matches

by Souri
09 May 2017, 10:47
Forum: General
Topic: Subscribe a ticket for Customer
Replies: 4
Views: 1880

Re: Subscribe a ticket for Customer

There isn't such functionality even in the lately version ?

I'm planning to update my version however I just want to know if this feature is available in a recent version.

Thank you.
by Souri
09 May 2017, 10:03
Forum: General
Topic: Subscribe a ticket for Customer
Replies: 4
Views: 1880

Re: Subscribe a ticket for Customer

Hi,

Thanks for your answer.

I'm using the version 2.4.15 but I try to find this feature in any version if it exists.

I already checked the link but the Ticket Watching feature is only avalaible for the Agent and I would like the same behaviour for the Customer interface.

Thanks again.

Souri.
by Souri
02 May 2017, 10:36
Forum: General
Topic: Subscribe a ticket for Customer
Replies: 4
Views: 1880

Subscribe a ticket for Customer

Hello,

I would like to know if there is a way or an option for a Customer to subscribe for a ticket like the Agents ?

Thanks all for you help.

Souri.