There isn't such functionality even in the lately version ?
I'm planning to update my version however I just want to know if this feature is available in a recent version.
Thank you.
Search found 3 matches
- 09 May 2017, 10:47
- Forum: General
- Topic: Subscribe a ticket for Customer
- Replies: 4
- Views: 1880
- 09 May 2017, 10:03
- Forum: General
- Topic: Subscribe a ticket for Customer
- Replies: 4
- Views: 1880
Re: Subscribe a ticket for Customer
Hi,
Thanks for your answer.
I'm using the version 2.4.15 but I try to find this feature in any version if it exists.
I already checked the link but the Ticket Watching feature is only avalaible for the Agent and I would like the same behaviour for the Customer interface.
Thanks again.
Souri.
Thanks for your answer.
I'm using the version 2.4.15 but I try to find this feature in any version if it exists.
I already checked the link but the Ticket Watching feature is only avalaible for the Agent and I would like the same behaviour for the Customer interface.
Thanks again.
Souri.
- 02 May 2017, 10:36
- Forum: General
- Topic: Subscribe a ticket for Customer
- Replies: 4
- Views: 1880
Subscribe a ticket for Customer
Hello,
I would like to know if there is a way or an option for a Customer to subscribe for a ticket like the Agents ?
Thanks all for you help.
Souri.
I would like to know if there is a way or an option for a Customer to subscribe for a ticket like the Agents ?
Thanks all for you help.
Souri.