It is working! I had a wrong value in my trigger. Thank you for your help!
Greetings
Raksha
Search found 6 matches
- 22 Jun 2017, 08:59
- Forum: General
- Topic: Workflow -> Change Ticket State
- Replies: 3
- Views: 3630
- 19 Jun 2017, 08:35
- Forum: General
- Topic: Workflow -> Change Ticket State
- Replies: 3
- Views: 3630
Workflow -> Change Ticket State
Hello Everyone, i got a Transmission Action which should set my TicketState to closed. I got in my Transmission as ActionModule -> TicketStateSet Key -> State Value -> Closed At the Moment my Transmission Action is not working... but the Trigger ist fine. Is my Value wrong? I tried some other ones a...
- 02 Jun 2017, 13:37
- Forum: Help
- Topic: Process Management -> Dynamic Field as Ticket Title
- Replies: 2
- Views: 2722
Process Management -> Dynamic Field as Ticket Title
Hello OTRS Community, my question is, can i set a dynamicfield as ticket titel in my workflow? I did it in a connection activity, i have chosen the option "TicketTitleSet" and my dynamicfield as value. Now the ticket title is "dynamicvalue" :( ... every ticket which pases through...
- 02 Jun 2017, 11:16
- Forum: Help
- Topic: Process management -> IF NOT condition
- Replies: 6
- Views: 3842
Re: Process management -> IF NOT condition
It worked with the Regular Expression and a regexp.
Thanks alot!!!!!
Greetings Raksha
Thanks alot!!!!!
Greetings Raksha
- 02 Jun 2017, 07:44
- Forum: Help
- Topic: Process management -> IF NOT condition
- Replies: 6
- Views: 3842
Re: Process management -> IF NOT condition
Hello guys, thank you for your time and help. Is this the Syntax if you programm it with Pearl ? Or can i use it like this also in my GUI. I got no clue about Pearl... if it is working like this i have to ask my superior for some assistance ... :lol: . I am modelling my process on the admin GUI in t...
- 01 Jun 2017, 10:53
- Forum: Help
- Topic: Process management -> IF NOT condition
- Replies: 6
- Views: 3842
Process management -> IF NOT condition
Hello OTRS Community, at the moment i am building a workflow for a process in our company. My question is now, if i am creating a Transition there are 3 different types of conditions. Is there any way to get a condition like "If not"? Are there any placeholder symbols i can use or is this ...