Search found 3 matches
- 17 Aug 2017, 20:37
- Forum: Hilfe
- Topic: Ask to change queue after ticket lock
- Replies: 4
- Views: 2546
- 14 Aug 2017, 18:25
- Forum: Hilfe
- Topic: Ask to change queue after ticket lock
- Replies: 4
- Views: 2546
Re: Ask to change queue after ticket lock
No, agent should select queue.
- 13 Jul 2017, 11:57
- Forum: Hilfe
- Topic: Ask to change queue after ticket lock
- Replies: 4
- Views: 2546
Ask to change queue after ticket lock
Hi,
I need this sollution, after when agent lock ticket, ask to change/correct ticket queue. It is possible to do it in some settings or I need change code ?
I need this sollution, after when agent lock ticket, ask to change/correct ticket queue. It is possible to do it in some settings or I need change code ?