Znuny Open Source Ticketsystem

jojo wrote:3.3.is outdated and does not receive patches any more

Hey jojo,

You're right, it's an old version; but I had to deploy it since the latest version of ReferenceIDoitObjects (0.8 ) is only supported on OTRS 3.3.x and i-doit 1.4.x, as posted on https://kb.i-doit.com/display/en/OTRS+Help+Desk.

Hello, I work at an IT security company and we're currently testing an OTRS & i-doit integration in order to deploy a local installation of both integrated products, so we can have CMDB & ticketing capabilities to better assist us with our customers. The thing is, we're having a bit of troub...