Search found 2 matches

by bevan
18 Aug 2017, 16:43
Forum: Help
Topic: Import of CI into CMDB results in Server Error
Replies: 2
Views: 1690

Re: Import of CI into CMDB results in Server Error

Found this in ssl_error

Can't use an undefined value as a HASH reference at /opt/otrs//Kernel/System/ITSMConfigItem.pm line 1637.


Any Guidance?
by bevan
17 Aug 2017, 21:34
Forum: Help
Topic: Import of CI into CMDB results in Server Error
Replies: 2
Views: 1690

Import of CI into CMDB results in Server Error

Hello good day I am trying to import a number of CI into OTRS::ITSM. I have the templates and the fields setup and my csv is filled correctly. import-list.png import-fields.png However everytime I do the import it enters one CI then the server reports a 500 Server Error. The strange thing is that I ...