I will be using OTRS webservice to perform all the CRUD operation for tickets. For that I need to make CustomerUser field optional. If their isn't any CustomerUser I won't be able to create ticket.
I am using PHP to interact with OTRS using SOAP web service.
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- 11 Dec 2017, 08:57
- Forum: Help
- Topic: Make CustomerUser as optional field for webservice
- Replies: 1
- Views: 945