Znuny Open Source Ticketsystem

I checked that and unfortunately the same. I can not force OTRS to send out the emails from the queue if it stopped.

Thank you v much for the hint but I tried this many times and without any effect. I do not know the reason - that email queue blocks itself and how exactly to unblock. Sometimes I need to restart appache sometimes cron and daemon.

I tried to change addresses. The problem is that the mail deamon/task is always active. I am not able to stop it or restart it. I tried to delete all irrelevant messaged but it is still the same.

Any help? Does nobody use OTRS 6?

Hi All, I have a problem with outgoing email after update to 6. Now emails are queued but they are not sending. I tried: sudo su -c "/opt/otrs/bin/otrs.Console.pl Maint::Email::MailQueue --send --force" -s /bin/bash otrs but got error: Error: Message sending already in progress! Skipping.....

The problem was in Apache. I added and commented out all old directives. You can mark this as solved.

Yes it worked before. I do not know how to disable SELINUX

Ok. But here I have problem that apache can not access even the index.pl and I do not know why

Thank you v much reply. I installed newest 5 rpm from OTRS and next refreshed the configuration:

sudo su -c "/opt/otrs/bin/otrs.Console.pl Maint::Config::Rebuild" -s /bin/bash otrs
sudo su -c "/opt/otrs/scripts/DBUpdate-to-5.pl" -s /bin/bash otrs

Hi Guys! I have problem with OTRS. I have updated from 5.0.19 to 5.0.26 and now I can not use the system. I can not login. CSS files and scripts are not loading. Folder /opt/otrs/var/httpd - has all rights. Web console shows that still server can not access the scripts. Do you know where is the prob...