Znuny Open Source Ticketsystem

zzz wrote:Hello ingmar,

you can also try: Maint::Config::Rebuild --cleanup

Best regards
Emin

This removed the settings from the UI entirely (most likely due to the fact I had deleted them from the file), however I was able to restore them to the file by hand.
Thank you, Emin, this solved my problem!

https://opar.perl-services.de/dist/ActionDynamicFieldSet provides a frontend module to change the value of the field. You could write an output module that injects the form into the ticket menu (something like https://github.com/reneeb/otrs-QuickClose/blob/master/Kernel/Output/HTML/FilterElementPos...

Did you run "bin/otrs.Console.pl Maint::Config::Rebuild"? I tried that now, first it said there was an error about parsing XML. Once I fixed that, running the command you mentioned provides the following output: Rebuilding the system configuration... Done. However the setting still says i...

Hello, I tried to update a setting, but the deployment failed with a database error at the time. The setting is now stuck on "overridden in Kernel/Config.pm". I tried to remove the lines corresponding to this setting from the file, but to no effect. Is there perhaps an additional step I ne...

Hello, We are using OTRS 6. Is there a way to add a button to AgentTicketZoom MenuModule that would update a dynamic field? I found a way to add a button, I'm not sure what link it would need. It should show a textbox that lets the agent update the field. Currently using the "Free fields"....