Znuny Open Source Ticketsystem

hello, I'm going to run OTRS in a active-passive cluster (pacemaker used as crm and corosync provides the communication layer). Pacemaker resource agents will involve a VIP, Apache service, OTRS daemon. What I need to find out if there are any writes made during OTRS operation into the /opt/otrs dir...

Hello, I'd like to clarify some open point regarding OTRS postfix and procmail. If I configure in Outlook a rule that each single mail that goes into the support@mydomain.local mailbox will be forwarded to otrs@otrsserver (Exchange send connector already in place) which line in the sample .procmailr...