I found the problem. We use a Apache as Proxy and the error was caused by mod_secuirty on apache proxy.
(ModSecurity: Access denied with code 44 (phase 2). Match of "eq 0" against "MULTIPART_UNMATCHED_BOUNDARY" required. [file "/etc/httpd/conf.d/mod_security.conf"] [line "34"] [id "200003"] [msg ...
Search found 2 matches
- 02 Mar 2018, 03:13
- Forum: General
- Topic: OTRS 6 - Error 500 forwarding Email
- Replies: 1
- Views: 7219
- 01 Mar 2018, 23:56
- Forum: General
- Topic: OTRS 6 - Error 500 forwarding Email
- Replies: 1
- Views: 7219
OTRS 6 - Error 500 forwarding Email
Hi All!
When i try to forward a EMail on Action=AgentTicketZoom, i'm getting http error 500 (Internal Server Error). No message in the logs (error/acces log).
10.71.1.3 - - [01/Mar/2018:18:52:51 -0300] "GET /otrs/index.pl?Action=AgentTicketForward;TicketID=473;ArticleID=2559 HTTP/1.1" 200 7136 ...
When i try to forward a EMail on Action=AgentTicketZoom, i'm getting http error 500 (Internal Server Error). No message in the logs (error/acces log).
10.71.1.3 - - [01/Mar/2018:18:52:51 -0300] "GET /otrs/index.pl?Action=AgentTicketForward;TicketID=473;ArticleID=2559 HTTP/1.1" 200 7136 ...