Hi,
I want to connect LimeSurvey to OTRS ticket.
So when I close a ticket, OTRS send an automatic mail to customer with URL of survey.
And I want that survey contain information about ticket (number of ticket, subject).
How I can use "RemoteControl 2 API" to connect my ticket OTRS with the ...
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- 16 Mar 2018, 12:32
- Forum: Howtos
- Topic: LimeSurveys (Not OTRS)
- Replies: 11
- Views: 219336