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by nbollaert
16 Apr 2018, 21:43
Forum: Help
Topic: Move Locked Tickets to New Queue Without Changing Owner (by modifying AgentTicketMove.pm)?
Replies: 1
Views: 14845

Move Locked Tickets to New Queue Without Changing Owner (by modifying AgentTicketMove.pm)?

I've done some searching, and it appears it has been asked and answered a number of times and the basic gist is that this isn't really possible because of the way locks and such are designed. That being said, some people just don't like to take no for an answer :lol: I noticed this thread which didn...