Znuny Open Source Ticketsystem

fcasal wrote: ↑22 May 2018, 14:26 I think is a problem with the MariaDb, because even with purge, not delete every folder and file, so you could reinstall the o.s. and try again.

I think that that's not a valid solution, server has another applications so It's not a solution to reinstall O.S. and try...

Hi all,

I have:

- Checked that database that it's going to be created does not exist. But message that "database already exists" is shown.
- I have purged and reinstalling mariadb, but problem persists.
- I have changed database name, username, but problem still appears.

TIA.

Hi all, I'm trying to install OTRS 6 Free versión, with the /otrs/installer.pl tool. But I'm getting this recurrent error when trying to create the system database (step 2): Can't create otrs database. Database already exists. I've checked that, previous to the database create process, not otrs user...