Znuny Open Source Ticketsystem

After rolling back to 6.06 from the previous failed attempt (and getting everything back to normal), I attempted the update from 6.06 to 6.08 again (with a full vm backup). I followed the steps exactly again, and again, I'm left with no queues showing. I even tried deleting the cache after the updat...

I found the typo in my last attempt.. Ok, I ran the otrs.Console.pl Maint::Cache::Delete Deleting cache... Done. Now I'm showing all tickets that used to be in the IT Queue are showing in the Postmaster queue (old and new tickets), and the IT Queue is still not displayed, tho it's accessible from th...

Yes, I've just recently inherited this system from the previous admin.. We didn't overlap, so I couldn't ask about the OTRS history here, but best I can tell, they've been using this system since at least 2012 and I'm unaware of any previous update issues (or how they got around the previous complia...

Hello -- Last night, I tried to update from 6.06 to the latest 6.08 (on Ubuntu 16.04). I followed the update instructions to the letter and was able to get the interface back up on the current version. One problem that occurred was during the DBUpdate-to-6.pl, it errored on the default_character_set...